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Why am I being asked to verify my account?

Dana Browne avatar
Written by Dana Browne
Updated this week

If you have an existing Sawyer Account and are registering for online activities, you may be required to verify your account. To learn more, please read our article How to join an online class.

How to Verify Your Account

New customers are prompted to verify their email when first signing up for a Sawyer Account whether purchasing on the Sawyer Marketplace or on a Provider's website registration widget. This email will be sent to the email address used to create your account with the subject line 'Verify your account now'.

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Once you receive the verification email, click on the button 'Verify Account' to complete the process. You're verified!

Please note: The email link will automatically expire after 72 hours. If you're unable to verify immediately, you can still take action to verify your account.

To access your verification link at a later date, you can go to the Sign in & Security page on your Sawyer Account.

Your email will display your current verification status. When unverified you'll see an option to 'Verify your email address' which will trigger a new verification email.

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Once clicked, a modal will appear confirming that the email was sent to the email address on your account. If you have issues receiving the email we recommend checking your spam folder to ensure future deliverability. If you're having trouble verifying your account, email [email protected] and we are happy to assist!

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