Learn how to join your online class using the email link.

You should receive a join link sent to the email address associated with your Sawyer account approximately 30 minutes before your class starts.

To join via email:

On the day of your class, you can access the join link directly from your calendar:

This method is helpful if you didn't receive the email link or prefer to join directly from your Sawyer account.

Check your spam or promotions folder first. If you still don't see it, try joining through your Sawyer calendar instead. If you continue to have issues, verify your email address is correct in your account settings, or contact the provider directly for assistance.

Timing varies by provider. The class link is typically sent 30 minutes before start time. Contact your provider if you need to join earlier.

Try accessing the class through your Sawyer calendar instead. If neither method works, contact your provider directly—they can provide an alternative link or troubleshoot the issue.

Each provider may have different technical requirements. Check your confirmation email or contact the provider for details about what you'll need (webcam, microphone, specific software, etc.).

First, try refreshing your browser or the link. If issues persist, contact your provider directly—they're best equipped to help with technical problems specific to their platform.